Blog - Category: Testimonials

From Scotland to Mexico

Posted by Wendy, January 22, 2017

Dave and Barbara’s daughter required surgery. But they live in Mexico and she lives in Scotland. After researching, Barbara found Dr. Santiago Hernandez at Chapala Med to be the best choice, for many reasons. Click on the video to find out why.

Experience Having Surgery – Dr. Hernandez

Posted by Vanessa, January 13, 2017

Tom Nussbaum ChapalaMed

From my first appointment with Dr. Santiago Hernandez in May 2015, my experience has been positive, productive, and professional. Office visits always are on time, unhurried, and include back-and forth dialogue; Dr. Hernandez listens to my input. His support staff is equally helpful, attentive, and friendly.When I needed surgery, Dr. Hernandez not only accompanied me to Guadalajara for the consultation with the surgeon, an excellent choice suggested by Dr. Hernandez, but he actually was present for the entire five-hour operation and his was the first face I saw when I awoke. How many general practitioners north of the border would do that?

It should be obvious, then, that I am more than satisfied with Dr. Hernandez and would recommend him to others. In fact, I already have.

-Tom Nussbaum

Aspirin Can Be a Killer: Dad’s Lesson

Posted by Wendy, December 13, 2016

aspirinFor those of you who follow me on social media (Facebook), you may have learned that my father was hospitalized this past weekend. On Nov. 26, my father started feeling very fatigued and short of breath.  He rarely calls me with any medical concerns being that for the past 2 years, it’s been my mother’s health that has been the center of our family’s health concerns due to her fight with breast cancer.

My father normally walks 3-5 miles per day, at least twice per day when he walks his dogs and works in his avocado orchard in Michoacán.  He has worked in the fields since he was 7 years of age and in the U.S. he often worked double shifts at the steel mills to put us through school, sometimes with the flu or bronchitis.  As long as I can remember, my dad had an aura of invincibility. So, when my dad calls me and tells me that he is feeling fatigued and short of breath while on his routine walks, it really made my mind uneasy, to say the least.  To make matters worse, my aunt who is a retired nurse called me and told me that my dad was as pale as a ghost.

Continue reading…

My Mother’s battle with cancer

Posted by Wendy, October 4, 2016

mom-hospitalOn Valentine’s Day weekend 2015, my parents came to Guadalajara to attend my Rotary Club’s Valentine Day Art Auction. My mother mentioned she had a lump on the left side of her neck and asked if I wouldn’t mind removing it since I had removed some previously, while I was working in Chicago. Instead, I called my colleague, Dr. Juan Delgado, an oncological head-neck surgeon, to help remove it since it was in an area that was deeper and I believed that he was better trained to carry out such a procedure.

We scheduled the surgery for the next day, Sunday. We excised the mass and got the preliminary pathology results in two days. Dr. Delgado called me with the unfortunate news; the pathology report was positive for cancer and that we had to find the primary immediately. While I showered, I thought how to break the news to my mother and I prayed for God to give me the strength to be able to do it in the best way possible. One of the hardest responsibilities that we have as doctors, is to give bad news to our patients.  Since this was my own mother I was giving the bad news to, the heaviness in my heart that morning was unbearable. Continue reading…

Meet Barbara and Bill Wilson. He needed immediate emergency surgery while in Mexico. The medical support he received from Dr. Santiago Hernandez and his team at Chapala Med was top notch. But more than that, the personal medical care he received from Dr. Hernandez was much more than he expected…

Debbie and Geff Igarashi lead very active lifestyles. Tennis, jogging, yoga and walking are a big part of their daily activities. They have both undergone surgeries under Dr. Santiago Hernandez’s care, with Geff having an intestinal resection and Debbie’s knee surgery. But then Debbie got a new diagnosis…

Cancer Doesn’t Care: The Elliott Joachim Story

Posted by Dr. Santiago Hernandez, October 8, 2015

Elliott loves to teach dance, so when she discovered cancer on her tongue, she decided on treatment instead of surgery so that she could still talk. She is on the road to a full recovery with the guidance of Dr. Santiago Hernandez and his team at Chapala Med. Watch her story here and read her intimate, heart-wrenching blog at

With God and Dr. Santi’s help, I’m standing here

Posted by Wendy, October 6, 2015

The Wignall’s live a very healthy lifestyle. But sometimes, life hands you a curveball. Watch this story about Bobbi and a heart condition that she had all her life, but wasn’t detected and corrected until her 70’s!

My husband wouldn’t be alive

Posted by admin, April 15, 2015

Gallbladder ChapalaMedWe read about Dr. Hernandez’s online postings about the Healthcare System in Guadalajara and in particular about our SEGURO POPULAR insurance. So in August of 2014 we decided to establish care with him so that he may guide us through the system and get the care we needed.

On Sunday, January 25th 2015, my husband Gary had some pepperoni pizza for dinner. Shortly afterwards, he said that he must have eaten too much pepperoni. He had a stomach ache and went to bed. Monday morning, he was fine, but still had a little pain. I made him a breakfast, and he again felt pain after eating. I began to worry that it was his gall bladder. Continue reading…

I can thank Dr. Hernandez for my life today

Posted by Dr. Santiago Hernandez, September 5, 2014

Heart ChapalaMedMy name is Bill Wagoner and I have lived in Chapala for approximately five years now. For quite sometime now I was having severe difficulty breathing, eating and sleeping. But more recently my balance seemed to be going bad and I found myself frequently stumbling. A good friend of mine Sasha Conway, was worried enough about my deteriorating health that she took it upon herself to help me find the care I needed. Sasha proceeded to set up an appointment for me with Dr. Santiago Hernandez at Chapala Med.

Now, I hadn’t heard of him but I was given his address and I rode my bicycle to his office. We met in the waiting room of his building, he greeted me as if we were old friends and I immediately liked him. We went back to his office, we sat and spoke briefly about my medical issues. Dr. Santiago noticed I was having a very difficult time breathing. During his physical examination, he listened to my heart and asked me to follow him to another exam room. In moments he said “I think your heart is causing all your problems” but after riding bikes for 60 years I couldn’t bring myself believe what he had just said. The doctor proceeded to hook me up to his EKG machine and there in front of me was the answer. He was right! My heart was beating very erratically and seemed to be all over the place. He diagnosed me with a severe cardiac dysfunction. Continue reading…